The Key to Employee Engagement is You

The Key to Employee Engagement is You

Would you trust the care of your most beloved loved one to someone who didn’t like you very much? If you have disengaged employees you might be doing just that. It is impossible for a disengaged employee to provide excellent customer service. It doesn’t matter how...
How to Increase Your Business’ Referrals

How to Increase Your Business’ Referrals

One of the easiest and cheapest marketing tactics today is building a referral network. If you concentrate on growing referrals and word-of-mouth (WOM) marketing you can cut your marketing budget. Not only does WOM marketing not cost you anything, it’s more believed...
How to Stay Safe Online

How to Stay Safe Online

Cyber security is becoming such a big deal even the politicians are talking about it. According to the FBI, billions of dollars are lost every year with cases of cyber crime. Often small businesses are underrepresented in these types of statistics because crimes...
Your Website May be Killing Business If…

Your Website May be Killing Business If…

A website is one of the most potent marketing tools you have. It’s open when your best sales person is asleep and represents you even when your doors are closed. It can help you sell to people who have never been to the Greater Augusta County region, Virginia, or even...
10 Rules for Hosting an Effective Meeting

10 Rules for Hosting an Effective Meeting

Meetings are necessary wastes of time, right? That’s meant to be a funny commentary but it may reflect employee sentiment in your business. If it does, meetings can be hazardous to your company culture and may even be a dreaded part of your employees’ days. If you...